Πολιτική αποστολής
Shipping
Shipping Policy
1. Shipping Areas
We currently ship within the European Union (EU). Orders outside the EU are not available at this time.
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2. Delivery Time
Delivery usually takes 7–14 business days within the European Union.
Please note:
• No deliveries are made on weekends or public holidays.
• During periods of high demand (e.g., promotions or holidays), delays may occur.
• Unforeseen circumstances (e.g., logistics issues, customs clearance, force majeure) may affect delivery times.
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3. Shipping Costs
Shipping costs are clearly displayed during the checkout process.
Free shipping promotions may apply depending on the offer.
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4. Shipping Carriers
Orders are shipped via our logistics partners (e.g., DHL, Hermes, or similar providers).
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5. Tracking
Once your order has been shipped, you will receive a shipping confirmation email including a tracking number.
You can use this to monitor the status of your delivery at any time.
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6. Delivery Delays
In the event of delays, we will inform you as soon as possible.
Please note that we have no direct control over delays caused by shipping carriers.
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7. Undeliverable Shipments
If delivery is not possible due to incorrect or incomplete address details, we reserve the right to charge additional shipping costs for reshipment.
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8. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact our customer service immediately.
We will review the case and provide an appropriate solution as quickly as possible.
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9. Contact
If you have any questions regarding shipping, please feel free to contact our customer service at any time.